New Research Highlights the Impact of the DEFINE Pilot in Supporting Neurodivergent Officers and Staff in Police Scotland
A new report funded by the Scottish Institute for Policing Research reveals how the DEFINE Pilot is helping to build a more inclusive policing environment for neurodivergent officers and staff across Police Scotland.
The study, led by Dr Estelle Clayton from Edinburgh Napier University, examines the early implementation of the DEFINE Ambassador model. This model trains police officers and staff volunteers to act as first points of contact for colleagues seeking information, guidance and signposting related to neurodiversity.
Interviews with Ambassadors and senior officers highlighted strong commitment and enthusiasm for improving organisational understanding of neurodivergence. Ambassadors described providing both formal support, such as helping colleagues access workplace adjustments, and informal support that fosters trust, openness and confidence.
The research also identified important challenges, including long assessment waiting times, inconsistent access to adjustments, and the emotional demands placed on Ambassadors who often carry significant caseloads alongside operational duties. Despite these challenges, the DEFINE Pilot is already contributing to a positive cultural shift, with greater awareness, reduced stigma and improved conversations around neurodiversity.
Notably, examples provided by Ambassadors indicates that increased organisational understanding may have also strengthened police interactions with neurodivergent members of the public. Ambassadors reported sharing their insights to help officers adapt communication styles and approaches during operational duties, leading to safer and more effective outcomes.
Dr Clayton said:
This DEFINE Pilot is a good step in the right direction for improving inclusion and neurodiversity support and awareness in Police Scotland.
SIPR Director Dr Andrew Wooff said:
The DEFINE Pilot aligns with Police Scotland’s 2030 vision for a more inclusive, supportive and person centred organisation.
The full report is available here
